Outstanding customer service! Go out of their way to serve and please the customer! They have my continued business and the employees are the best part, extremely accomodating and friendly! thank you!
Have rented here several times on business trips. More than once I had to wait 45 minutes for a car. This was on a Monday. They can't keep up with their reservations demand. They appeared to be understaffed. Also, The vehicle type you reserved will likely not be available. Set your car rental service expectations accordingly here.
National Car executive club is great. This week, Terrell Underwood in Birmingham AL at the airport, delivered exceptional service to me in a tight spot. Many thanks Terrell! Loved the Jeep!
Horrible customer service and 'no cars' despite having a reservation for several weeks in advance. Such a bad experience I will be finding a new rental company... and I am an Executive Member of National's loyalty program! Not any more.
The car interior's at the Jackson airport are absolutely filthy! I'm required to rent there at least every other week for work and always the same issue!
National Car Rental is a US Car Rental based in Jackson, Mississippi. National Car Rental is located at 143 S Hangar Dr, Jackson, MS 39208, USA.
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