Excellent service. Gay was delightful to work with, as always.
The staff if very gracious and curtious. Great waiting area as well. However, would not recommend getting you car service there. I came in with a minor problem of the interior car light not coming on when the door would open. I was told such a wild story of possibly faulty wiring due to LED lights and that my warranty was voided as a result. Sooooooo...my husband and I came hope and Google searched the issue. Turns out we can just update the interior light preference in the center console. Lights and wiring were fine. Not very impressed at all with their service department.
I had an excellent experience at this dealership. Everyone was helpful and professional!!
Sean, my salesman was excellent. He prepared the car in advance, and we negotiated the price prior to me driving with my wife the two hundred miles. He even programmed our phones, radio stations, mirror settings and seating preferences. Even when we had problems registering the car in a different state, Jonathan, the sales manager, found out what we needed and mailed it overnight. When the package didn’t arrive, He tracked it down and made sure it was delivered promptly.
The service is undeniably the best. Gay and the service team does an excellent job.
Gena Everitt
When my wife needs to replace her car, we will go back for another Lexus DEFINITELY!!
Herrin Gear Lexus is a US Car Dealer based in Jackson, Mississippi. Herrin Gear Lexus is located at 1685 High St, Jackson, MS 39202, USA.
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