I was told that new transmissions don't exist, and all they could do was rebuild my transmission. After deciding not to waste $649.00 just for the internal inspection, I decided to go ahead and get it done. I was charged $3,587.00 for a REBUILT transmission. That's not the worst part. I brought my car back the next day after it was supposedly "fixed" because it was stalling at take off. I was told that it was NORMAL. After about a week (today), I brought it back, because when I accelerate, I hear a rattling noise (something I did not hear before I took my car here). I feel played and disrespected, because as I told them, I'm not a mechanic guru, but I do have common sense. This, by far, has been the worst car experience of my life. What good will it do me to have a one year warranty, but every time I bring it back, I'm told that they don't hear what I'm hearing. I'm highly aggravated, agitated, and annoyed because I spent TOO MUCH MONEY on something that isn't working properly.
Rude and Nasty, but not at first. The guy told me it was free of charge for towing, even after I told him I had AAA. He insisted I let them tow my vehicle. They were so nice and respectful until I told them I wasnt going to get the $5000 repairs done to my vehicle. They charged me $75 for a tow that I didn't need, and when I told him he told me it was free his Nice went to NASTY Reallllyyy Quick. I felt bullied, played, and disrespected.
My wheels seized up half way to Atlanta and the friendly/knowledgeable staff here was a bright spot in the whole experience. They made sure I understood the issues with my car before they started any work and got me back on the road faster than I ever would have expected. 10/10 would break down near here again!
Good service! I recommend this place. Good people!
Recently I had to have my Transmission replaced in one of my vehicles. Mr pond and his team at Mr Transmission made what could have been a stressful situation very easy and uncomplicated. They handled the entire process from arranging for towing of my vehicle to explaining how and what they would need to do to have my vehicle back on the road in the shortest time possible. Mr Pond and the professional team at Mr Transmission provided me with an exceptional encounter and I have since referred them to many of my friends and neighbors. GREAT JOB.!!!!
Mr Transmission is a US Car Repair based in Jackson, Mississippi. Mr Transmission is located at 2374 US-80, Jackson, MS 39204, USA.
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