Great shop if you want to spend hundreds of dollars for flowers that are never delivered.
My daughter and l went to Greenbrook Flowers to purchase flowers for her teachers today and she was very excited to do it on her own. Upon entering the establishment in the far left corner of a the room we saw a worker sitting down with a customer and the worker leaned back in the chair and looked at us and didn't acknowledge us at all. We walked around a few minutes and we saw other workers as well. A guy sitting behind the counter and others putting arrangements together and still no one acknowledged us or asked if we needed any assistance. My daughter knew what she wanted and didn't see it and she asked me why no one asked to help us or said hello. I told her I'm not sure but we would go somewhere else were she could get what she wanted and love customers. She got to 2 beautiful and fresh bouquets of roses. So I will not be going there again. You are never too busy to say hi to a customer.
I've ordered Mother's Day and birthday flowers from Greenbrook for years and have always received prompt and courteous service, and lots of compliments from my mom on the arrangements.
The store is located in the heart of Jackson in an old Mississippi home. The people were friendly and keep their business up flourishing through word of mouth.
When you order an arrangement for delivery and they charge you extra for delivery to a funeral you expect it to me delivered. The online form does asked for all delivery information. My co-worker returned today and I could tell he was upset, I asked him if he enjoyed the flowers and he proceeded to tell me we didn't send any. I am furious! Called shop and they stated they couldn't find anyone to deliver them. Really?
HORRIBLE! HORRIBLE! HORRIBLE! I ORDER A BALLOON BOUQUET OVER THE PHONE FROM AN ONLINE COMPANY THAT USED THIS COMPANY. HORRIBLE ANSWERING SERVICE. I WAITED ALMOST 2 HOURS FOR SOME ONE TO CALL ME BACK ABOUT MY ORDER, WHICH I PAID FOR FRIDAY TO HAVE DELIVERED SATURDAY (TODAY 09-06-14)! I CALLED AND WAS INFORMED THE COMPANY WAS CLOSED AND I COULDN'T RECEIVE ANY INFORMATION ABOUT MY ORDER! I WILL NOT EVER USE THIS COMPANY AGAIN OR DO BUSINESS WITH A COMPANY THAT USE THIS COMPANY! VERY UNPROFESSIONAL, RUDE AND SLOW!!!! THE ONLY REASON I RATED IT A 1 WAS BECAUSE I COULDN'T GIVE IT A ZERO!
Greenbrook Flowers is a US Florist based in Jackson, Mississippi. Greenbrook Flowers is located at 705 N State St, Jackson, MS 39202, USA.
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